Service Centre
- Today's Hours: 7:00am - 5:00pm
Welcome to the new standard of automotive service at the Audi Ottawa Ultra Facility Service Centre. Designed to cater to an Audi owner's every need, this state-of-the-art centre ensures your vehicle receives the utmost care and precision it deserves. Let's delve into the bespoke offerings and benefits that make this service centre an unparalleled choice for Audi aficionados in Ottawa.
Comprehensive Care with Advanced Technology
At Audi Ottawa's Ultra Facility, no model is too complex. Whether you drive an A8, R8, TT, e-tron, Q8, or a 2017+ Q7, our advanced diagnostic equipment and cutting-edge tools ensure that every repair and maintenance task is executed with exacting precision. Our facility stands out as one of the few capable of handling the entire Audi lineup, including models with intricate hybrid constructions.
Factory-Trained Technicians: Masters of Their Craft
Entrusting your Audi to our factory-trained and certified technicians means benefiting from their extensive expertise and unwavering commitment to excellence. Our expert technicians undergo rigorous training to keep abreast of the latest Audi technologies and repair techniques. This ensures your vehicle is serviced by professionals who understand it inside out, maintaining its performance and safety standards.
Genuine Audi Parts: Uncompromising Quality
When it comes to replacement parts, only Audi Genuine Parts and Accessories are used. Each part is crafted to meet Audi's stringent specifications, guaranteeing a snug fit and optimal performance. The use of genuine parts ensures the integrity of your vehicle's design, preserving its aerodynamics, weight balance, and passive safety features.
Unmatched Warranty and AfterCare
Audi Ottawa's Ultra Facility Service Centre not only provides exceptional service but also offers comprehensive warranty and aftercare options. The Audi Certified Limited Warranty is recognized as one of the most thorough in the industry, providing extensive coverage and peace of mind. This warranty is honoured at over 300 Audi dealerships and service centres across North America, ensuring you're always covered, no matter where you are.
Audi AfterCare is another cornerstone of our service offerings. This suite of valuable products provides additional protection as long as you own your Audi. From Mechanical Breakdown Protection to Appearance Protection, and Anti-theft systems, Audi After Care is designed to keep your vehicle in top condition and safeguard your investment.
Collision Centre Excellence
In the unfortunate event of a collision, the Audi Ottawa Ultra Facility is equipped to restore your vehicle to its pristine condition. Our collision centre is certified to handle all Audi models, using only genuine body parts engineered for a perfect fit and superior corrosion protection. Our advanced repair techniques and meticulous attention to detail ensure your Audi looks and performs as it did pre-collision.
Additional Services for Peace of Mind
The Ultra Facility also offers several other services to enhance your Audi ownership experience. The Lease Excess Wear Waiver, Vehicle Loss Privilege Program, and Loan Protection are designed to alleviate financial concerns and provide comprehensive coverage for various scenarios. These services make it easy to enjoy your Audi without worrying about unexpected costs or events.
The Ultimate Audi Service Experience
Choosing Audi Ottawa's Ultra Facility Service Centre means opting for unparalleled expertise, advanced technology, and a commitment to excellence that ensures your Audi remains in peak condition. Our comprehensive care, combined with Audi's robust warranties and aftercare products, offers a seamless and satisfying ownership experience.
For more information or to book a service appointment, contact Audi Ottawa today and experience the ultimate in automotive service excellence. With our Ultra Facility, peace of mind comes standard.

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Audi Ottawa
458 Montreal Rd
Ottawa, ON K1K 0V3
- Sales: 613-740-4121